Telecom subscribers are sending emails and direct messages to the Nigerian Communications Commission and the Federal Competition and Consumer Protection Commission, demanding an investigation into what they describe as unexplained data consumption. Operators insist that there is no mechanism for reducing customers’ data, arguing instead that rising consumption is due to user behaviour, particularly the shift from 3G and 4G to 5G and increased video streaming habits. The controversy comes as the Nigerian Senate, last Wednesday, urged the Federal Ministry of Communications, Innovation, and Digital Economy to engage operators on…
Subscribers petition NCC, FCCPC over rapid data depletion
